Tuesday, September 29, 2009

SDI Certified Service Desk Analyst Course by ITSM Experts











My team mates with Chris(trainer)after we are the only team that is able to create a great height with 2 and 1/2 piece of paper.







2 people rock jerseys during training on 2nd day are:


How I think most service desk analyst may look like at times:


Icey's classmates:


My cool classmate(of WHO)with me after we have receive our certificate


Icey busy signing with happiness, the feelin' is better than ejaculation!!!


Icey with Tony and Chris of ITSM Experts showing my certificate :)

FYI (For Y'all Information)Eevery student/ participants pass

Visit ITSM Experts here.

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